Refund Policy

At CRAVALENTHOS, we are committed to ensuring your complete satisfaction with our products and services. If for any reason you are not satisfied, you may request a refund or exchange within the guidelines outlined below.

Refund Eligibility

To be eligible for a refund, please ensure the following:

• The product must be returned in its original packaging, unused and in the same condition that you received it.
• The request for a refund must be made within 30 days from the date of purchase.
• A valid receipt or proof of purchase must be provided.

Non-Returnable Items

Please note that certain items are non-returnable:

• Gift cards
• Downloadable software products
• Custom-made or personalized items

Refund Process

If your refund request meets the eligibility criteria, follow these steps:

• Contact our support team at [email protected] to initiate the refund process.
• Include your order number and a brief description of the issue.
• Once your request is approved, you will receive instructions on how to return the product.

Refund Timeline

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected] or call our customer support at 1-800-555-0199.

Thank you for choosing CRAVALENTHOS. We value your trust and strive to provide exceptional service.